LibQual Survey

The Library wants to hear your views to improve our service quality!
From October 28 to December 1, we are conducting a Services Quality Survey among all current faculty, students and staff to measure library services.

The library services will be measured in 3 dimensions: 

  • Affect of Service
    how you feel about Library services
  • Library as Place
    how friendly the Library is as a place for learning, research, and self-development
  • Information Control
    how well the Library organizes and provides information resources

The Survey is anonymous, and all results go directly to LibQUAL+® in the United States which analyzes and compiles individual reports for each participating library. This will be the fourth time such a joint project was held among libraries at UGC-funded institutions.

For more information, please visit https://library.ust.hk/newsletters/november-2019/#7.

 

About The Hong Kong University of Science and Technology
The Hong Kong University of Science and Technology (HKUST) (www.ust.hk) is a world-class research university that focuses on science, technology and business as well as humanities and social science.  HKUST offers an international campus, and a holistic and interdisciplinary pedagogy to nurture well-rounded graduates with global vision, a strong entrepreneurial spirit and innovative thinking.  HKUST attained the highest proportion of internationally excellent research work in the Research Assessment Exercise 2014 of Hong Kong’s University Grants Committee, and is ranked as the world’s best young university in Times Higher Education’s Young University Rankings 2019.  Its graduates were ranked 16th worldwide and top in Greater China in Global University Employability Survey 2018.

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